bdi88's Privacy Policy

1 Introduction and Scope

bdi88 ("we", "us", or "the Company") is an online casino and betting platform operated for players in Bangladesh. This Privacy Policy ("Policy") describes how bdi88 collects, processes, stores, and protects the personal information of users who register or access our website bdi88.cam.

By using our platform, you are considered to have agreed to the terms described in this privacy policy. If you do not agree with any part of this policy, you are requested to refrain from using our services.

This policy applies together with our Terms and Conditions and Responsible Gaming policy.

2 Information We Collect

bdi88 collects the following types of information in order to provide you with a secure, personalized, and convenient experience:

2.1 Information You Provide Directly

• Full name (as provided in the registration form)
• Date of birth (for age verification)
• Valid email address
• Login credentials (username and encrypted password)
• Payment information — bKash, Nagad, Rocket, or Upay account number (partial/masked)
• Identity verification documents (national ID card or equivalent, where applicable)

2.2 Automatically Collected Information

• IP address and device type
• Browser type, operating system, and version
• Site access time, session duration, and navigation history
• Information from cookies and similar tracking technologies (see details below)

2.3 Transaction-Related Information

• Deposit and withdrawal amounts and dates
• Betting activity history
• Details of bonus and promotion usage

3 Purpose of Using Your Information

bdi88 uses your information for the following legitimate purposes:

• Account Management: To complete registration, login, and account verification.
• Financial Transactions: To process deposits and withdrawals without interruption.
• Customer Support: To resolve your issues and provide 24/7 live chat support.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Age and Identity Verification: To confirm that only users aged 21 or above are using the service.
• Personalized Experience: To provide games, offers, and content based on your preferences.
• Promotions and Bonuses: To inform you about applicable offers and bonuses (only if you have given your consent).
• Responsible Gaming Monitoring: To identify problematic gambling behavior and provide assistance.
• Legal Obligations: To comply with applicable laws and regulations.

4 Data Storage and Security

bdi88 applies industry-standard technical and administrative measures to ensure the security of your personal information. Our security measures include:

• Use of SSL/TLS encryption for all data transmission.
• AES-256 encryption for storing sensitive information.
• Regular security audits and vulnerability testing.
• Access controls — only authorized staff can access the information they need.
• Data backup and recovery systems.

4.1 Data Retention Period

We retain your personal information for as long as your account remains active or as needed to provide services. Even after an account is closed, certain information may be retained for a legally defined period as required by law for legal obligations, dispute resolution, and contract enforcement.

5 Sharing Information with Third Parties

bdi88 never sells your personal information or transfers it to third parties for marketing purposes. However, information may be shared in the following limited circumstances:

5.1 Service Providers

With trusted parties who manage technology, payment processing, game provision (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others) or customer service on our behalf, who are bound by strict confidentiality agreements.

5.2 Payment Providers

Payment providers such as bKash, Nagad, Rocket, and Upay receive limited information necessary to verify and complete transactions.

5.3 Legal Obligations

Information may be shared pursuant to court orders, lawful requests from government authorities, or with law enforcement agencies investigating fraud and criminal activity.

5.4 Business Changes

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the successor entity, subject to the terms of this policy.

6 Cookies and Tracking Technologies

bdi88 uses cookies and similar technologies to improve your browsing experience and ensure the proper functioning of the platform.

6.1 Types of Cookies

• Essential Cookies: To maintain login sessions and ensure security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor and improve site usage.
• Session Cookies: Active during a browsing session and deleted when the session ends.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the site.

7 Your Rights and Choices

As a registered member of bdi88, you have the following rights regarding your personal information:

• Right of Access: You can find out what information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your information in certain circumstances.
• Right to Restrict Processing: You can request that processing of your information be limited in certain circumstances.
• Right to Data Portability: You can request your information in a structured, readable format.
• Right to Object: You can object to direct marketing or certain types of processing.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise these rights, please contact us through the contact details listed below. We will review your request within a reasonable time.

8 Protection of Minors' Information

bdi88's services are intended only for individuals aged 21 or above. We do not intentionally collect any personal information from minors.

Although an age verification process is in place at registration, if a minor's information is inadvertently collected and brought to our attention, the relevant account will be closed immediately and the associated information will be deleted.

9 International Data Transfers

Our servers and service providers may be located in various countries. When your information is transferred internationally, we ensure that such transfers are carried out with appropriate security measures and that all parties involved follow standards consistent with this privacy policy.

We ensure that the relevant technical and organizational safeguards are properly applied in the case of international data transfers.

10 Changes to This Policy

bdi88 reserves the right to update or revise this privacy policy as needed. For any significant changes, we will:

• Post a special notice on the website.
• Update the "Last Updated" date at the top of the policy.
• Notify registered users by email where applicable.

If you continue using the platform after changes are made, you will be considered to have consented to the revised policy. We therefore recommend reviewing this policy regularly.

11 Contact Us

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your information, please contact us:

• Email: [email protected]
• Live Chat: Bengali live chat support available 24/7 on the website

We will try to respond to all your privacy-related requests as quickly as possible.